:root{--nrs-blue:#083087;--nrs-blue-dark:#061d52;--nrs-lime:#7fbd00;--nrs-lime-light:#eff8d9;--tracklog-blue:#0757a5;--ink:#172536;--muted:#627083;--line:#d6e1ec;--surface:#fff;--background:#f4f7fa;--success:#176b36;--warning:#8a4e00;--danger:#9b1c1c}*{box-sizing:border-box}html{background:var(--background)}body{background:var(--background);color:var(--ink);margin:0;font-family:Arial,Helvetica,sans-serif}button,input,select,textarea{font:inherit}button{cursor:pointer}.portal-shell{min-height:100vh}.topbar{border-bottom:4px solid var(--nrs-lime);background:var(--nrs-blue-dark);color:#fff;align-items:center;gap:16px;min-height:76px;padding:10px clamp(16px,4vw,44px);display:flex}.tracklog-brand{align-items:center;gap:10px;display:flex}.tracklog-icon{object-fit:cover;background:#fff;border-radius:9px;width:48px;height:48px}.tracklog-brand strong{letter-spacing:-.03em;font-size:19px;display:block}.tracklog-brand span{color:#c3d3eb;letter-spacing:.06em;text-transform:uppercase;margin-top:3px;font-size:10px;font-weight:800;display:block}.topbar-divider{background:#45608d;width:1px;height:42px}.northern-logo{object-fit:contain;object-position:left center;width:156px;height:56px;display:block}.account-copy{text-align:right;margin-left:auto}.account-copy span{color:#c3d3eb;letter-spacing:.08em;font-size:9px;font-weight:900;display:block}.account-copy strong{margin-top:4px;font-size:13px;display:block}.account-avatar,.customer-avatar{border:2px solid var(--nrs-lime);background:var(--nrs-blue);color:#fff;border-radius:50%;place-items:center;width:40px;height:40px;font-size:11px;font-weight:900;display:grid}.demo-banner{background:var(--nrs-lime);color:#142000;justify-content:center;align-items:center;gap:10px;padding:9px 16px;font-size:11px;display:flex}.demo-banner strong{letter-spacing:.08em;font-size:10px}.customer-access-shell{background:#eef3f7}.customer-access-topbar{border-bottom:4px solid var(--nrs-lime);background:var(--nrs-blue-dark);color:#fff;justify-content:space-between;align-items:center;gap:18px;min-height:76px;padding:10px clamp(16px,4vw,44px);display:flex}.customer-access-topbar .tracklog-brand span{color:#c3d3eb;letter-spacing:.06em;text-transform:uppercase;margin-top:3px;font-size:9px;font-weight:800;display:block}.customer-access-account{text-align:right;align-items:center;gap:12px;display:flex}.customer-access-account span{color:#c3d3eb;letter-spacing:.08em;font-size:8px;font-weight:900;display:block}.customer-access-account strong{margin-top:4px;font-size:13px;display:block}.customer-preview-control{background:var(--nrs-lime);color:#142000;justify-content:space-between;align-items:center;gap:18px;padding:9px clamp(16px,4vw,44px);display:flex}.customer-preview-control>div{align-items:center;gap:9px;display:flex}.customer-preview-control strong{letter-spacing:.08em;font-size:9px}.customer-preview-control span{font-size:9px}.customer-preview-control button{color:#284000;background:#fff;border:1px solid #385500;border-radius:6px;min-height:30px;padding:0 10px;font-size:9px;font-weight:900}.verified-access-banner{background:#eff9f2;border:1px solid #a7d1b4;border-radius:9px;align-items:center;gap:10px;width:min(1240px,100% - 32px);margin:18px auto 0;padding:11px 14px;display:flex}.verified-access-banner>span{background:var(--success);color:#fff;border-radius:50%;flex:0 0 30px;place-items:center;width:30px;height:30px;font-weight:900;display:grid}.verified-access-banner strong{color:#155f2f;font-size:11px}.verified-access-banner p{color:#3a6547;margin:3px 0 0;font-size:9px}.customer-access-main{width:min(1320px,100%);margin:0 auto;padding:26px clamp(16px,4vw,42px) 48px}.customer-access-heading{justify-content:space-between;align-items:flex-end;gap:22px;margin-bottom:20px;display:flex}.customer-access-heading h1{font-size:clamp(28px,4vw,40px)}.customer-access-heading p:not(.eyebrow){color:var(--muted);margin:8px 0 0;font-size:12px;line-height:1.5}.customer-access-layout{grid-template-columns:minmax(0,1.55fr) minmax(330px,.7fr);align-items:start;gap:16px;display:grid}.customer-response-panel{gap:10px;display:grid;position:sticky;top:18px}.recipient-preview-note h2{color:var(--nrs-blue-dark);margin:0;font-size:18px;line-height:1.25}.recipient-preview-note p:not(.eyebrow){color:var(--muted);margin:8px 0 0;font-size:10px;line-height:1.55}.company-main{width:min(1320px,100%);margin:0 auto;padding:clamp(28px,4vw,52px)}.company-heading{justify-content:space-between;align-items:flex-end;gap:24px;margin-bottom:24px;display:flex}.company-heading>div:first-child{max-width:760px}.company-heading p:not(.eyebrow){color:var(--muted);margin:10px 0 0;font-size:14px;line-height:1.55}.company-heading-actions{align-items:stretch;gap:10px;display:flex}.company-role{text-align:right;background:#fff;border:1px solid #bbcadb;border-radius:9px;flex:none;min-width:150px;padding:12px 14px}.company-role span{color:var(--muted);letter-spacing:.08em;font-size:8px;font-weight:900;display:block}.company-role strong{color:var(--nrs-blue-dark);margin-top:5px;font-size:12px;display:block}.company-summary,.company-section{margin-bottom:30px}.section-heading{justify-content:space-between;align-items:flex-end;gap:16px;margin-bottom:14px;display:flex}.section-heading h2{color:var(--nrs-blue-dark);letter-spacing:-.025em;margin:0;font-size:20px}.section-heading p{color:var(--muted);margin:6px 0 0;font-size:11px;line-height:1.45}.section-heading.compact{margin-top:28px}.customer-account-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;display:grid}.customer-account-card{border:1px solid var(--line);border-top:4px solid var(--nrs-blue);background:#fff;border-radius:11px;padding:18px;box-shadow:0 3px 10px #101d2b0b}.customer-card-header{justify-content:space-between;align-items:center;gap:12px;display:flex}.customer-card-header>span{background:var(--nrs-lime-light);color:#304600;border-radius:999px;padding:5px 8px;font-size:9px;font-weight:900}.customer-card-avatar{background:var(--nrs-blue);color:#fff;border-radius:9px;place-items:center;width:42px;height:42px;font-size:11px;font-weight:900;display:grid}.customer-account-card h3{color:var(--nrs-blue-dark);margin:15px 0 0;font-size:17px;line-height:1.25}.customer-account-card>p{color:var(--muted);margin:5px 0 0;font-size:10px}.customer-account-card dl{grid-template-columns:repeat(3,1fr);gap:7px;margin:17px 0;display:grid}.customer-account-card dl div{background:#f3f6f9;border-radius:7px;padding:9px}.customer-account-card dd{color:var(--nrs-blue-dark);font-size:15px}.open-customer-button{border:1px solid var(--nrs-blue);width:100%;min-height:40px;color:var(--nrs-blue);background:#fff;border-radius:8px;justify-content:space-between;align-items:center;padding:0 12px;font-size:11px;font-weight:900;display:flex}.open-customer-button:hover{background:var(--nrs-blue);color:#fff}.company-activity-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:15px;display:grid}.planned-work-panel{grid-column:1/-1}.company-activity-row{text-align:left;background:#fbfcfd;border:1px solid #dce5ee;border-radius:9px;justify-content:space-between;align-items:center;gap:13px;width:100%;padding:12px;display:flex}.company-activity-row:hover{background:#f4f8fc;border-color:#9fb5cd}.company-activity-row strong{color:var(--nrs-blue-dark);font-size:11px;display:block}.company-activity-row div>span{color:var(--muted);margin-top:4px;font-size:10px;line-height:1.4;display:block}.customer-setup-main{width:min(900px,100%);margin:0 auto;padding:clamp(28px,4vw,52px)}.setup-back-button{color:var(--nrs-blue);background:0 0;border:0;padding:5px 0;font-size:11px;font-weight:900}.setup-heading{margin-top:24px}.customer-setup-form{gap:15px;display:grid}.setup-boundary{background:var(--nrs-lime-light);border:1px solid #bed19d;border-radius:9px;gap:5px;padding:13px 14px;display:grid}.setup-boundary strong{color:#223600;font-size:11px}.setup-boundary span{color:#3d520f;font-size:10px;line-height:1.45}.access-choice{background:#f8fafc;border:1px solid #cbd8e5;border-radius:9px;align-items:flex-start;gap:10px;margin-top:13px;padding:12px;display:flex}.access-choice input{width:17px;height:17px;accent-color:var(--nrs-blue);margin:1px 0 0}.access-choice span{gap:4px;display:grid}.access-choice strong{color:var(--nrs-blue-dark);font-size:11px}.access-choice small{color:var(--muted);font-size:10px;line-height:1.45}.setup-actions{justify-content:flex-end;align-items:center;gap:10px;display:flex}.secondary-button{min-height:42px;color:var(--nrs-blue);background:#fff;border:1px solid #b6c6d8;border-radius:8px;justify-content:center;align-items:center;padding:0 15px;font-size:11px;font-weight:900;text-decoration:none;display:inline-flex}.secondary-button:hover{border-color:var(--nrs-blue);background:#f1f6ff}.setup-checklist{background:var(--nrs-lime-light);border:1px solid #aeca7b;border-radius:11px;grid-template-columns:minmax(0,1fr) minmax(360px,1.2fr);align-items:center;gap:22px;margin-bottom:17px;padding:20px;display:grid}.setup-checklist h2{color:#203500;margin:0;font-size:19px}.setup-checklist p:not(.eyebrow){color:#40570e;margin:7px 0 0;font-size:10px;line-height:1.45}.setup-checklist ol{grid-template-columns:repeat(2,1fr);gap:8px;margin:0;padding:0;list-style:none;display:grid}.setup-checklist li{color:var(--nrs-blue-dark);background:#fff;border-radius:8px;align-items:center;gap:8px;padding:9px;font-size:10px;font-weight:800;display:flex}.setup-checklist li span{background:var(--nrs-blue);color:#fff;border-radius:50%;flex:0 0 22px;place-items:center;width:22px;height:22px;font-size:9px;display:grid}.empty-setup-panel{text-align:center}.empty-setup-panel>strong{color:var(--nrs-blue-dark);font-size:14px}.empty-setup-panel>p{color:var(--muted);margin:7px 0 16px;font-size:11px}.portal-layout{grid-template-columns:272px minmax(0,1fr);min-height:calc(100vh - 108px);display:grid}.sidebar{border-right:1px solid var(--line);background:#fff;padding:22px 16px}.company-home-button{width:100%;min-height:38px;color:var(--nrs-blue);text-align:left;background:#fff;border:1px solid #b9c9dc;border-radius:8px;margin-bottom:18px;padding:0 11px;font-size:11px;font-weight:900}.company-home-button:hover{border-color:var(--nrs-blue);background:#f1f6ff}.customer-picker{color:var(--nrs-blue-dark);letter-spacing:.06em;text-transform:uppercase;gap:7px;font-size:10px;font-weight:900;display:grid}.customer-picker select{width:100%;min-height:42px;color:var(--ink);text-transform:none;letter-spacing:normal;background:#fff;border:1px solid #bdcad8;border-radius:8px;padding:0 10px;font-size:12px;font-weight:700}.customer-picker select:focus,input:focus,select:focus,textarea:focus{outline-offset:1px;border-color:var(--nrs-blue);outline:3px solid #7fbd0073}.customer-identity{background:#f8fafc;border:1px solid #cbd8e6;border-radius:10px;grid-template-columns:42px minmax(0,1fr);align-items:center;gap:10px;margin:16px 0 20px;padding:12px;display:grid}.customer-identity>div{background:var(--nrs-blue);color:#fff;border-radius:8px;place-items:center;width:42px;height:42px;font-size:11px;font-weight:900;display:grid}.customer-identity p{min-width:0;margin:0}.customer-identity strong{color:var(--nrs-blue-dark);font-size:12px;line-height:1.25;display:block}.customer-identity span{color:var(--muted);margin-top:4px;font-size:10px;display:block}.sidebar nav{gap:5px;display:grid}.nav-button{color:#455366;text-align:left;background:0 0;border:1px solid #0000;border-radius:8px;width:100%;padding:11px 12px;font-size:12px;font-weight:800}.nav-button:hover{background:#f2f6fa}.nav-button.active{background:var(--nrs-blue);color:#fff;box-shadow:inset 4px 0 0 var(--nrs-lime);border-color:#b9c9dc}.isolation-note{background:var(--nrs-lime-light);border:1px solid #bed19d;border-radius:9px;gap:5px;margin-top:22px;padding:12px;display:grid}.isolation-note strong{color:#223600;font-size:11px}.isolation-note span{color:#3d520f;font-size:10px;line-height:1.4}main{min-width:0;padding:clamp(22px,4vw,42px)}.page-heading{justify-content:space-between;align-items:flex-end;gap:24px;margin-bottom:22px;display:flex}.page-heading>div{max-width:820px}.eyebrow{color:var(--nrs-blue);letter-spacing:.13em;margin:0 0 7px;font-size:10px;font-weight:900}h1{color:var(--nrs-blue-dark);letter-spacing:-.04em;margin:0;font-size:clamp(30px,4vw,43px);line-height:1.08}.page-heading p:not(.eyebrow){color:var(--muted);margin:10px 0 0;font-size:14px;line-height:1.55}.primary-button{border:1px solid var(--nrs-blue);background:var(--nrs-blue);color:#fff;white-space:nowrap;border-radius:8px;justify-content:center;align-items:center;min-height:42px;padding:0 16px;font-size:12px;font-weight:900;text-decoration:none;display:inline-flex}.primary-button:hover{background:var(--nrs-blue-dark)}.primary-button:disabled{cursor:not-allowed;background:#aeb9c5;border-color:#aeb9c5}.primary-button:focus-visible,.panel-heading button:focus-visible,.nav-button:focus-visible{outline:3px solid var(--nrs-lime);outline-offset:2px}.summary-grid{grid-template-columns:repeat(4,1fr);gap:11px;margin-bottom:17px;display:grid}.summary-grid article,.panel,.work-card,.customer-preview{border:1px solid var(--line);background:#fff;border-radius:11px;box-shadow:0 3px 10px #101d2b0b}.summary-grid article{padding:17px 18px}.summary-grid span{color:var(--muted);letter-spacing:.065em;font-size:9px;font-weight:900;display:block}.summary-grid strong{color:var(--nrs-blue-dark);margin-top:8px;font-size:28px;line-height:1;display:block}.summary-grid small{color:#718096;margin-top:6px;font-size:10px;display:block}.two-column-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:15px;display:grid}.customer-areas{margin-bottom:18px}.portal-area-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:11px;display:grid}.portal-area-grid button{border:1px solid var(--line);min-height:156px;color:var(--ink);text-align:left;background:#fff;border-radius:10px;flex-direction:column;align-items:flex-start;padding:16px;display:flex;box-shadow:0 3px 10px #101d2b09}.portal-area-grid button:hover{border-color:#9fb5cd;transform:translateY(-1px);box-shadow:0 5px 14px #08308714}.portal-area-grid strong{color:var(--nrs-blue-dark);margin-top:10px;font-size:14px}.portal-area-grid small{color:var(--muted);margin-top:7px;font-size:10px;line-height:1.45}.area-kicker{color:var(--nrs-blue);letter-spacing:.08em;font-size:8px;font-weight:900}.area-action{color:var(--nrs-blue);margin-top:auto;padding-top:14px;font-size:10px;font-weight:900}.panel{padding:18px}.panel-heading{justify-content:space-between;align-items:center;gap:12px;margin-bottom:14px;display:flex}.panel-heading>strong{color:var(--nrs-blue-dark);font-size:14px}.panel-heading>span{color:var(--muted);font-size:10px}.panel-heading button{color:var(--nrs-blue);background:#fff;border:1px solid #b8c8dc;border-radius:7px;padding:7px 10px;font-size:10px;font-weight:900}.panel-heading button:hover{border-color:var(--nrs-blue);background:#f1f6ff}.record-list{gap:9px;display:grid}.record-row,.work-row,.defect-summary{background:#fbfcfd;border:1px solid #dce5ee;border-radius:9px;justify-content:space-between;align-items:center;gap:13px;padding:12px;display:flex}.record-row strong,.work-row strong,.defect-summary strong{color:var(--nrs-blue-dark);font-size:11px;display:block}.record-row div>span,.work-row div>span,.defect-summary div>span{color:var(--muted);margin-top:4px;font-size:10px;line-height:1.4;display:block}.status-chip,.work-status,.open-label{background:var(--nrs-lime-light);color:#304600;border-radius:999px;flex:none;padding:5px 8px;font-size:9px;font-weight:900}.work-status{color:var(--nrs-blue-dark);background:#eaf1fb}.open-label{color:#7b4400;background:#fff0dc}.empty-state{color:var(--muted);text-align:center;border:1px dashed #b8c8d8;border-radius:9px;margin:0;padding:18px;font-size:12px;line-height:1.5}.inspection-card{border:1px solid #d6e1ec;border-left:5px solid var(--nrs-blue);border-radius:10px;padding:16px}.inspection-title{justify-content:space-between;align-items:center;gap:12px;display:flex}.inspection-title strong{color:var(--nrs-blue-dark);font-size:14px;display:block}.inspection-title 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strong{color:var(--nrs-blue-dark);margin-top:4px;font-size:11px;display:block}.inspection-pdf-actions{flex-wrap:wrap;gap:8px;margin-top:12px;display:flex}.inspection-pdf-actions .secondary-button{flex:190px}.inspection-form{gap:15px;display:grid}.photo-upload-field{color:var(--nrs-blue-dark);gap:8px;font-size:10px;font-weight:900;display:grid}.photo-upload-field input{width:100%;color:var(--muted);background:#f8fafc;border:1px dashed #9fb2c5;border-radius:8px;padding:14px;font-size:11px}.selected-photo-list{gap:7px;margin:12px 0 0;padding:0;list-style:none;display:grid}.selected-photo-list li{background:#f8fafc;border:1px solid #d6e1ec;border-radius:8px;justify-content:space-between;align-items:center;gap:12px;padding:9px 11px;display:flex}.selected-photo-list strong{color:var(--nrs-blue-dark);overflow-wrap:anywhere;font-size:10px}.selected-photo-list span,.form-help{color:var(--muted);font-size:9px}.form-help{margin:10px 0 0;line-height:1.45}.form-section{padding:20px}.manual-form-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:13px;display:grid}.manual-form-grid label{color:var(--nrs-blue-dark);letter-spacing:.025em;gap:6px;font-size:10px;font-weight:900;display:grid}.manual-form-grid input,.manual-form-grid select,.manual-form-grid textarea{width:100%;min-height:41px;color:var(--ink);letter-spacing:normal;background:#fff;border:1px solid #bdcad8;border-radius:7px;padding:9px 10px;font-size:12px;font-weight:500}.manual-form-grid input[readonly]{color:#4c5b6d;background:#f2f5f8}.manual-form-grid textarea{resize:vertical;min-height:78px}.manual-wide{grid-column:1/-1}.optional-label{color:var(--muted);font-size:9px;font-weight:500}.manual-entry-item{background:#f9fbfd;border:1px solid #cbd8e5;border-radius:10px;margin-top:12px;padding:16px}.manual-entry-item-heading{justify-content:space-between;align-items:center;gap:10px;margin-bottom:14px;display:flex}.manual-entry-item-heading 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